Memorial Day ddrum sale 15% off everything!

FAQ

Taking care of your ddrum

Hardware, Pedals & Accessories

Adjusting your

Miscellaneous Questions

Q - Can I buy directly from ddrum?

A - Yes, but with a twist.  Our commitment to local retailers has led us to creating a solution that allows you to buy directly from ddrum on-line, but have the sale credited to and processed by local participating stores that have the product ordered.  

Q - Where is my order?

If you ordered from us online you will first be sent a confirmation email, with a follow-up email containing tracking info when the item ships. Email This email address is being protected from spambots. You need JavaScript enabled to view it. for further information.

Q - What is ddrum’s warranty policy?

A - Please refer to the warranty page

Q - Can I order discontinued series drums?

A - Once a series has been discontinued it is no longer available for sale.  Discontinued products may still be available via our dealers & sites like ebay.